Shop Safely Online with Cheerful Soles Today.
Order Shoes Online Today
Cards We Accept
We accept the following cards at our One Page Checkout.
All VISA cards, All Master Cards, Maestro, VISA Debit, VISA Electron, VISA Delta, Master Card Debit, Switch, Solo, JCB (corporate cards).
We are now accepting secure payments from Paypal. Just select that payment option at checkout.
We are sorry but at this moment in time we do not accept payments using American Express.
More Resaons to Buy!
We know that some of you will have questions and concerns about ordering and paying for goods over the internet and this is understandable. On this page we have put together some information on the most common areas for concern and we hope that this will reassure you that buying online with CheerfulSoles is safe.
If you would prefer to order over the phone then that's absolutely fine. Just give us a call on 01756 753858 and we wll be more than happy to help.
- ~Free UK Exchanges!
- ~Price Match Gurantee
- ~Expert Fitting Advice
- ~Trusted Delivery via Royal Mail
- ~No Fuss Returns
- ~Secure Online Shopping
- ~Customer Confidentiality
- ~Great Customer Feedback
We know that buying shoes online can be nerve racking especially if you think that you may need 2 attempts to get the right fit. That's why we offer a free exchange service for our UK customers. So, rest assured that you can swap for an alternative size or style at no additional cost to you. Simply get in touch by phone or email so that we can check stock availability and issue a free returns label.
At Cheerful Soles we always try to make sure that our prices remain competitive and that is why we offer our Price Match Guarantee to all of our customers.
If you find that you are able to purchase your shoes elsewhere online at a lower price then contact us with the details of the shoe you would like and where you have seen it online at a lower price than us and we will investigate. If we agree that the price meets our terms and conditions below then we will email you back and promise to match this price for you with an extra 5% off the comptetitor price! Please note that the true price of purchasing shoes over the internet is the combined purchase price and any delivery charge.
Our Price Match Guarantee is subject to the following terms and conditions:
- The observed price must include any delivery charge and be in pounds sterling
- The observed price must be for an exact match (same style, size and colour)
- The shoe must be availabe to order in your size from the competitors website
- This offer will not apply if the observed price is the result of a special offer or sale price
We have a sister shop "Helen Midgley" in Grassington, North Yorkshire
No matter what your questions or concerns are, we will be on call to help you whether you choose to ring or email. We have a sister Shop in Grassington, North Yorkshire called Helen Midgleys where we have been fitting shoes for people with all kinds of feet every day for over 40 years. We pride ourselves by offering a fitting service for CheerfulSoles Customers for whom distance makes travelling to this part of the country inconvenient. Our aim is to make sure that people do not walk away disappointed with their choice of footwear. So, if you would like some friendly expert advice from someone who can help you narrow your search further based on over 40 years of fitting experience then please call us now.
Ring CheerfulSoles now 01756 753858 and speak to a real person now.
email CheerfulSoles for online support now.
We use Royal Mail to deliver all our packages both in the UK and World Wide. NOTE that our standard delivery charge is for up to 3 items as we know that most of you like to order one or two pairs so that you can make the right choice. You can view our full delivery policy policy here>>.
- ~UK (includiung Northern Ireland and Channel Islands)
- Free Delivery, Royal Mail Second Class Delivery Service, Royal Mail delivery aim is 3 - 5 working days though this could take longer. If you want your order delivered sooner than this then please use out recorded delivery option.
- Royal Mail Recorded Delivery, £10 for up to 3 items on all orders delivery aim is 1 working day
- ~Europe £14, delivery from 5 working days
- ~Rest of the World £20, signed for delivery from 5 working days
We think that our returns policy is fair and easy to understand, you can read it in full here>>
- ~If you require a refund we ask that you pay to return the shoes to us. Once we recevie your returned items we will issue a refund to the card that you used to make your initial purchase. We process all refunds within 7 working days and usually on the same day that we receive your shoes.
Secure Online Shopping
As online shoppers ourselves we know how important internet security is to you and we want you to know that we take this very seriously.
- ~We are partners with Cardsave, who host our One Page Online Checkout on their Level 1 PCI Compliant Gateway Servers.
- No card details are held by Cheerful Soles and you can rest assured that your personal inrformation is being handled correctly by a trusted secure provider
Secure Instant SSL Certificattion via Geotrust
- ~The Instant SSL (Secure Socket Layer) protocals ensure that communication between your browser and the internet servers we use are secure. ~This certificate is renewed annually and enables CheerfulSoles and our customers to complete transactions with the assurance that no one else can read or change information as it travels over the internet. You can check out our status by clicking on the Goe Trust Secure Seal below.
We are committed to protecting your privacy. We will only use information that we collect about you lawfully (in accordance with the Data Protectoin Act 1998). We collect information for the following reasons:
- ~To endable us to process your order and send goods to you
- ~To provide you with the best possible after sales service
The information you provide us with to do this is:
- ~Phone Number
- ~Email Address
- ~Credit / Debit card details - only for the purposes of placing your order. WE DO NOT HOLD YOUR CARD DETAILS. All card details are processed via our online payment partner, Sagepay
- ~We will not pass any of your details to anyone else unless we ask for in writing and receive your consent.
Our Customers find that talking over their shoe and foot problems over the phone is of invaluable help in selecting the right footwear. We promise you that we will take time to understand your needs and will only recommend shoes that we think will work for you. Lots of our customers come back time after time because they have found a brand and a service that they have confidence in. Don't just take our word for it, read our customer reviews now.